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Frequently Asked Questions


 
Travel With a Friend
Q: CAN A FRIEND TRAVEL WITH ME?
 

Enquiries: 01525 840511

Bookings: 01525 840522
(9:00am - 12:00pm)

Email: linkaride@gmail.com

A: Yes you can bring a companion/helper with you on the bus, who will be charged at the same rate as registered users. If you qualify for concessionary travel, and you are unable to travel without a companion, you may apply for a Companion Travel Permit, which would allow your companion to travel at the same fare. Please tick the box on the registration form.

 
     
Guide Dogs can be taken on Link-a-Ride buses
Q: I'M BLIND. CAN MY DOG TRAVEL WITH ME?
 

A: Yes your dog will travel free of charge.

 
     
Our vehicles are specially adapted for wheelchairs
Q: WILL MY WHEELCHAIR FIT ON YOUR BUS?
 

A: Our vehicles are adapted with tail lifts to accommodate wheelchairs. We ask you to provide relevant crash test certificates and advise of securing points. This information will be available in the wheelchair manual.

 
     
You can use the Link-a-Ride service as often as you like
Q: HOW OFTEN CAN I USE LINK-A-RIDE?
 

A: Once you have registered, you may use Link-a-Ride as often as you like, subject to availability.

 
     
Our drivers will help you from your door to the bus
Q: WILL YOUR DRIVER HELP ME FROM MY DOOR TO THE BUS?
 

A: We are a door to door service. The drivers will be happy to escort you to and from your door and see you safely inside.

 
     
Our drivers will help you carry your shopping from the bus to your door
Q: WILL YOUR DRIVER HELP ME CARRY MY SHOPPING TO MY DOOR?
 

A: Yes, our drivers are happy to assist. However, we do ask that you limit the number of bags to 5.